Technology
Our own platform.
No surprises.
We build and run our own platform, documented end to end. Your data is yours and you're never locked in: if you ever decide to leave, we help you move out.
In-house platform
Sentinela
Our core: CRM, ERP, invoicing, collections and subscriptions in one system. No per-user licenses.
Industry modules
Alarm monitoring, wireless internet (WISP), GPS tracking, field service and payroll. Turned on to match your operation.
Portal & mobile app
Your customers check their account and pay online; your technicians work from their phones.
Infrastructure
Identical environments
Every change is tested in a production-identical environment before it reaches your operation.
Encrypted traffic
HTTPS everywhere, with certificates that renew themselves.
Cloudflare
Global CDN, web application firewall and attack mitigation. The security layer in front of the server.
Artificial Intelligence
Claude (Anthropic)
Our primary language model for collections agents, classification and analysis.
Complementary models
We pick the right model for each task based on cost and quality.
Tool-using agents
They query your system and propose actions; important changes are confirmed by a person.
Websites & apps
Fast websites
Pages that load in seconds on desktop and mobile. Like this one.
Consistent design
The same identity across your website, portal, emails and documents.
Android apps
For technicians, patrol officers and customers, connected to the platform in real time.
Integrations
E-invoicing: SAT / PAC
Mexican e-invoices (CFDI 4.0) stamped directly. Payment receipts and credit notes.
Online payments
Card, cash (OXXO) and bank transfer through Mercado Pago and Stripe. Automatic reconciliation.
WhatsApp & Telegram
AI agents that take reports, answer 24/7 and alert your team.
Security
Data on your server
Installed on your own server or in a cloud region in Mexico. Your data stays in the country.
Encrypted daily backups
AES-256 encrypted backups with an off-site copy. 30-day retention.
2FA & granular roles
Two-factor authentication. Permissions by module, view and action.
Your server, your data,
your rules.
Unlike cloud SaaS, our deployments live on infrastructure you control — a VPS in Mexico, your own server or colocation.
- All your data on a server in Mexico
- Module source code delivered with your license
- Encrypted daily backups with configurable retention
- Direct SSH / admin access — you never depend on us to get in
- Documented migration path if you ever decide to switch
# Your typical setup
sentinela
├─ platform (web access over HTTPS)
├─ data (internal network only)
└─ firewall (only what's needed)
# Automatic backups
every day, overnight
# → off-site copy, AES-256 encrypted
# Monitoring
24/7 + alerts to your team
# 99.5% SLA guaranteed
Technical questions?
We speak your language. Tell us which systems you use today and we'll tell you exactly how they connect.
Talk to an engineer